ZINARA currently operates 31 Tollgates on the major highways of Zimbabwe. The amount of traffic in recent years has increased due to the increasing number of vehicles. Every day, thousands of people use their vehicles on the country’s highways. The increasing number of vehicles on the roads, result into many problems such as long queues, delays, congestion, air pollution and fuel wastage. The payment methods that are in operation at the toll plazas depend on the network communication systems operated by the Mobile Network Operators and the Point-of-Sale machines from the banks and these payment methods have inherent delays and are not capable of coping with the increased traffic volumes. The current payment procedure can be slow, which often results in traffic jams at the toll plazas on busy highways.
The above challenges have created a huge negative implication on revenue collection and has created a nightmare for the motoring public. To curtail the challenges, ZINARA wishes to introduce an Electronic Toll Collection (ETC) system using Radio Frequency Identification (RFID) technology at the tolling points on the Zimbabwe highways.
Computerised Transit System
- The application is called Cross Border Management Systems (CBM)
- This is an application that was introduced on 16 April 2014 and it works as a point of sale system for the collection of Transit Fees across our 7 main border and 17 inland Vehicle Inspectorate Department (VID) Depots around the country.
- At the border posts, the system is run by both ZINARA and VID staff. It is integrated with the Tolling System (ZIMTOLL) such that all transit vehicles are issued with a barcoded transit coupon which is then scanned and authenticated at the various tollgates manned by ZINARA.
- Revenue collection efficiency improved.
- Improved auditability of revenue collected
- Real time vehicle and revenue statistics were now available
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