Transit history

Transit History

Transit fees have always been collected by Vehicle Inspectorate Department (VID) as an agent of ZINARA from inception. They were always collected manually using manual receipt books and manual transit coupons.

Computerised Transit System

  • The application is called Cross Border Management Systems (CBM)
  • This is an application that was introduced on 16 April 2014 and it works as a point of sale system for the collection of Transit Fees across our 7 main border and 17 inland Vehicle Inspectorate Department (VID) Depots around the country.
  • At the border posts, the system is run by both ZINARA and VID staff. It is integrated with the Tolling System (ZIMTOLL) such that all transit vehicles are issued with a barcoded transit coupon which is then scanned and authenticated at the various tollgates manned by ZINARA.
The system now also handles prepaid transactions. One can obtain a prepaid card from the ZINARA selling points for use on tollgates and for purposes of managing transit fees prepayment by customers

Tolling History

Tolling History

The Zimbabwe Government adopted a policy of user-pay principle where road users pay as they use the road. ZINARA Tolling is guided by Statutory Instrument 39 of 2009 which has been amended several times over the past years. At inception in 2009, the Statutory Instrument empowered Zimbabwe Revenue Authority (ZIMRA) to collect toll fees on behalf of ZINARA which at the time was incapacitated to undertake such a massive project. This saw ZIMRA employing staff to man tolling points all around the country on major highways. In September 2013 the Statutory Instrument was amended to allow ZINARA to fully take over the collection of Toll fees from ZIMRA which was operating on an agency basis. ZINARA took over the collection of toll fees on the 1st of October 2013 after the amendment of the statutory instrument. ZINARA, working with its partners, developed a Computerized toll collection system and  work-flow procedures and documentation. The computerised collection system worked to the advantage of ZINARA:
  • Revenue collection efficiency improved.
  • Improved auditability of revenue collected
  • Real time vehicle and revenue statistics were now available